Written Word

If verbal communication is not working, commit to emails and texts. This might seem clunky but is safe. It may be only temporary until the dynamics change.

Texts can be used for shorter points. Whether by text or email, keep it to one issue.

If you need to talk to the other about a specific issue when relations are fraught, send a text requesting a chat, saying what it's about, stick to that issue, and limit the time. The other can still insist on the written word.

During the mediation process, don't engage with each other on any of the big stuff between sessions.